Neighbors, Disasters, Community Resources: What resources are there in emergencies?

As community leaders and non profit developers, we are in service of our community. Emergencies and disasters can strike at any moment, and being prepared is essential for ensuring the safety and well-being of our families and neighbors. We are fortunate to have a range of resources available to help during times of crisis. From natural disasters like storms and floods to unexpected emergencies like fires or power outages, knowing where to turn can make all the difference.

Here’s a guide to navigating emergencies in Dallas and the resources that can help you weather the storm—together.

Before the Emergency: Preparing Your Household

Preparation is the best defense against emergencies. Here's how to get started:

Create an Emergency Plan

  • Identify a safe meeting place for your family.

  • Keep a list of important contacts, including emergency services and utility providers.

  • Discuss evacuation routes and shelter options with everyone in your household.

  • Assemble a Go-Kit

  • Stock a portable kit with essentials like:

  • Non-perishable food and water (enough for 3 days).

  • Medications, first aid supplies, and personal hygiene items.

  • Flashlights, batteries, and a portable phone charger.

  • Important documents (copies of IDs, insurance, medical records).

Stay Informed

  • Sign up for Dallas Alert, the city’s emergency notification system. 

  • Monitor weather forecasts and warnings through trusted sources like the National Weather Service.

During the Emergency: Resources for Immediate Help

When disaster strikes, Dallas offers a range of services to help residents stay safe and supported:

Emergency Shelters

  • The American Red Cross and City of Dallas Office of Emergency Management often open shelters during disasters.

  • Locations are announced via Dallas Alert, local news, and the city’s website.

  • Emergency Assistance and Hotlines

  • Call 911 for life-threatening emergencies.

  • For non-urgent help, dial 211 to connect with local resources for food, housing, and more.

  • The Dallas County Emergency Management Office provides updates and guidance during disasters.

Utilities and Power Outages

  • Report outages to Oncor Electric Delivery at 888-313-4747.

  • For water issues, contact Dallas Water Utilities at 214-651-1441.

  • Medical Emergencies

  • Local hospitals, like Parkland Memorial and Methodist Dallas Medical Center, remain operational during most emergencies.

  • For minor injuries, consider urgent care clinics.

  • After the Emergency: Recovery Resources

  • Once the immediate danger has passed, accessing recovery resources is crucial:

Food and Housing Assistance

  • Organizations like North Texas Food Bank and Salvation Army Dallas provide food, shelter, and basic necessities.

  • The Dallas Housing Authority can offer temporary housing assistance for displaced families.

  • Financial and Legal Aid

FEMA may provide disaster assistance to those affected by federally declared disasters. Visit disasterassistance.gov to apply. Nonprofits like Legal Aid of Northwest Texas help with insurance claims, tenant issues, and other legal matters.

Emotional Support: Disasters can take a toll on mental health. 

  • The Texas Health and Human Services Commission offers crisis counseling at 833-986-1919. 

  • Community groups and churches often provide support networks during recovery. 

  • Neighbors Helping Neighbors: The Heart of Community Resilience

While city resources are invaluable, our greatest strength lies in each other. Building a network of supportive neighbors can amplify resilience during a crisis. Here’s how:

  • Check on Vulnerable Neighbors: Reach out to the elderly, disabled, or those living alone to ensure they have what they need.

  • Share Resources: Pool supplies like food, water, or power sources.

  • Volunteer: Many local organizations, such as the North Texas Volunteer Center, need help during and after emergencies.

Emergencies can be handled much easier with preparation, awareness, and community support. By knowing the resources available and working together, Dallas can build resilience where neighbors help neighbors, no matter the challenge.

For more information on emergency preparedness in Dallas, visit the City of Dallas Office of Emergency Management website or sign up for Dallas Alert today.